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Legal

Plans, Pricing and Cancellation Policy

Last updated: 29 October 2026

1.Plans and prices

We offer three plans: Free, Monthly (R89.99 or $4.99) and Annual (R989.99 or $54.99). Prices may change. The final price is shown at checkout in your local currency.

2.Who bills you

All payments are charged to your Apple App Store or Google Play Store account. UltiMom does not charge your card directly.

3.Renewal

Monthly and Annual plans renew automatically unless cancelled at least 24 hours before the end of the current billing period.

4.How to cancel — IMPORTANT

Deleting the app does NOT cancel your subscription. You must cancel in your phone's store settings.

iPhone

Settings > [your name] > Subscriptions > Select UltiMom > Cancel Subscription

Android

Google Play Store > Profile icon > Payments & subscriptions > Subscriptions > Select UltiMom > Cancel subscription

You can still email us for help at hellomom@herlifelab.co.za, but we cannot cancel store subscriptions for you - only Apple or Google can stop the charges.

5.After cancelling

Premium features will continue to work until the end of your paid period. Your saved records and data will be kept.

6.Refunds

All store purchases are refunded by Apple or Google according to their policies. This does not affect your rights under South African law.

7.Restore purchases

If you get a new phone, open the app > Go to Settings > Tap Restore Purchases to get Premium back.

8.Apple's rules

Apple's standard user agreement applies to App Store purchases. Read the agreement below.